Focus on your business, we'll handle the IT
Managed IT Services
The Challenge
Your team is spending too much time dealing with IT issues instead of focusing on the work that drives your business forward. Printers jam, email goes down, software needs updating, and every hiccup pulls someone away from their real job. Without a dedicated IT partner, you are stuck in a cycle of reactive fixes, rising costs, and constant frustration.
Our Approach
- 24/7 proactive monitoring and alerting so we catch problems before they affect your team
- Responsive help desk support with real people who speak plain English, not jargon
- Cloud infrastructure management including Microsoft 365, Azure, and hybrid environments
- Regular maintenance, patching, and updates to keep your systems secure and current
- Strategic IT planning and quarterly business reviews to align technology with your goals
- Vendor management so you have one point of contact for all your technology needs
Key Benefits
Less Downtime
Proactive monitoring means we fix issues before they become outages. Your team stays productive.
Predictable Costs
Flat monthly pricing with no surprise bills. Budget your IT spend with confidence.
Expert Support
Access a full IT team without the overhead of hiring in-house. We are always a call away.
Strategic Growth
Quarterly reviews and roadmap planning ensure your technology scales with your business.
“I call Parlay and it just gets done. No tickets, no waiting around for days. They treat our business like it matters.”
Sarah Mitchell
Operations Director, Mitchell & Associates
Frequently Asked Questions
- What does managed IT services include?
- Our managed IT services include 24/7 monitoring, help desk support, cloud management, regular maintenance and patching, strategic IT planning, and vendor management. We become your complete IT department so you can focus on running your business.
- How quickly can you respond to IT issues?
- We provide same-day response for most issues, with critical problems addressed within the hour. Because we monitor your systems proactively, we often resolve issues before you even notice them.
- Do we need to sign a long-term contract?
- We offer flexible month-to-month agreements. We earn your business every month by delivering great service, not by locking you into a contract. That said, most clients stay with us for years because the service speaks for itself.
- Can you support remote and hybrid teams?
- Absolutely. We specialize in supporting modern work environments including fully remote, hybrid, and on-site teams. Our cloud-first approach means your team can work securely from anywhere.
Ready to Get IT Off Your Plate?
Schedule a free, no-pressure IT assessment and see how Parlay Technology can simplify your technology.